Well tonight I was trying to watch a movie in which my selections were limited. So blockbuster was the solution to the problem, or so I thought. Here’s the problem I have:
STOP ASKING ME FOR A CREDIT CARD!
I have never lost or not returned a movie, and I do not rent video games from you all. And seeing as how there are “no late fees” supposedly, I should not be asked for a credit card every time I come to check out a movie! But this being the third time in 5 months or so, they are batting 100%. When asked, “Do you have a credit card to put on file,” I answered no, and that I would like to be excluded from being asked every time I come. The response was, “Well do you rent games?” I informed them no, and asked if they can mark that down for me. The cashier then gave me a very energetic and enthusiastic (sarcasm) “I can see what I can do” and then informed me when my movie needs to be returned.
Not only am I displeased with the fact that the movie rental prices have gone up, but the fact that I get questioned on why I do not have a credit card on file everytime is extremely annoying. And please don’t tell me that’s to cover their loses. They get the movies at a very cheap rate, and I would assume that 2 rentals covers that cost. So if you work at Blockbuster, here’s a tip: Ask the question if you must ask, and then remove that flag off of the person’s account so they aren’t asked next time. We would appreciate it.